What to expect when working with IRIS Connect…

We are a friendly and driven team who are passionate about what we do and what we’re working towards.

The fast-paced and energetic nature of the team is balanced by a supportive, reflective and collaborative culture. That means that we’re always on the lookout for smart, fun and innovative individuals interested in a new challenge.

iris connect looking for a new challenge

Current vacancies:

Sales Development Representative – UK Education

We have an exciting opportunity for an experienced telesales and appointment setting candidate to join a great organisation in Hove. The job is within a friendly team and we are looking for target driven candidates with previous experience of appointment booking and selling over the phone, email and social channels.

The ideal candidate will have the ability to work independently as well as collaboratively in team, to engage with schools via email and phone to book appointments for our UK Sales Team. The role is school term time only (approx.39 weeks) as it is within the education sector. Mon-Fri 9am-4pm (can be flexible on hours). Office based, no requirement to drive. This position will be a hybrid role of home and office-based working, initially.

You will:

  • Convert marketing leads into appointments through email and calling
  • Generate appointments through outbound email and calling
  • Work to achieve individual and team targets
  • Administration and associated project work as needed

Key Responsibilities:

  • Make calls and email organisations from prospect lists provided and obtain organisation
  • Research companies to identify relevant company ‘gate holders’ and update databases when needed.
  • Continually manage a prospect pipeline, scheduling and honouring future call backs, ensuring accuracy of pipeline and clarity of data notes
  • Follow up on direct or online marketing campaigns and other marketing leads
  • Calling customers to invite them to attend company sales presentations and events
  • Ensuring you are up to date with current market knowledge concerning customers, competitors and new

The Ideal Candidate Will Have:

  • A track record of working in a sales driven role
  • Excellent organisational skills
  • The ability to proactively manage your time and work under pressure accurately
  • Great communication and written skills
  • Experience of building relationships at all levels
  • Strong objection handling ability

Next Steps:

If you are interested in applying, please send your CV and cover letter detailing your notice period to [email protected]

Account Manager

This role is for an enthusiastic, confident and driven professional to work within our regional Account Team to support our service implementation, customer adoption and user experience of IRIS Connect, leading to increased engagement and repeated renewals.

The ideal candidate will have the ability to work independently as well as collaboratively within the team and across functional teams to ensure our customers maximize the value of our services to achieve their goals, which in turn will result with us achieving our goals for customer satisfaction and retention. This role will be most suitable for someone who has the capacity to accommodate a varying workload, prioritise well and is enthusiastic about continuous learning and adapting.

Responsibilities Include:

  • To develop and maintain customer relationships with senior leaders within your allocated portfolio of schools, colleges and MATs, from initial purchase along the customer journey to renewal
  • Schedule and deliver onboarding and training workshops online or in schools
  • Drive successful customer implementation, widespread adoption and ongoing engagement with the technology in line with identified goals
  • Assisting teachers in embracing the benefits of video in the classroom for effective teaching and learning
  • Commercial focus:
    o Renewals
    o Referrals
    o Providing additional educational services and products
    o Other collaborative and revenue generating opportunities
  • Working with our strategic partners’ teams to foster collaborative practice

Skills, Experience & Traits:

  • Consultative skills
  • Highly organised
  • Excellent verbal, written communication and presentation skills
  • Target-driven with experience in a commercial environment
  • Adaptable and resilient
  • A quick learner and committed to ongoing learning and professional development
  • Team player, not afraid to jump in the deep end and use their initiative
  • Persuasive personality and with the ability to make people buy into ideas and visions
  • An interest in education and learning
  • Experience in the education sector will be an advantage

Hours of work:

Monday – Friday, 9.00am – 5.30pm. Occasional work and travel outside of these hours will be
required.
Hybrid working arrangement

Next Steps:

If you are interested in applying, please send your CV and cover letter detailing your notice period to Vesna Belogaska at [email protected]

Educational Sales Consultant

We are looking for an ambitious and driven individual to work for our business development function, who is motivated to succeed and realise the potential for expansion of our market reach. The ideal candidate will be professional, target driven, collaborative and adaptable, with excellent communication skills at all levels both inside and outside of the business.

This role includes sales responsibilities within our regional sales team, focused primarily on the UK market and some international target markets. They will be working closely cross-functionally (with the telemarketing, marketing and account management teams) for effective pipeline management and target achievement. Core responsibilities include:
  • Effectively present our proposition and key product features and benefits to prospective
    customers in online and face to face meetings
  • Develop a deep understanding of customer needs and challenges in order to provide
    personalized assistance throughout the consultative sales process
  • Meet agreed KPIs and sales targets on a consistent basis
  • Understand and keep up-to-date with the market trends, provide market insights and take
    initiatives
  • Provide quality customer consultative support to customer schools, foster collaboration and generate referrals
  • Gather customer feedback to help improve and enhance our offerings

The right candidate will:

  • Have at least two years of experience in a consultative environment
  • Be self-sufficient, organised and able to manage own workload
  • Be confident and articulate in all methods of communication with good written skills
  • Be able to collate and interpret data to effectively update, analyse and interpret our CRM
    database
  • Be adaptable, a quick learner and committed to ongoing learning and professional
    development
  • Experience in the education sector will be an advantage

Hours of work:

Monday – Friday, 9.00am – 5.30pm. Occasional work and travel outside of these hours will be
required.
Hybrid working arrangement

Next Steps:

Please email your CV, cover letter and salary expectations to Vesna Belogaska at [email protected]

IRIS Connect is a great place to work! The team is collaborative, hard-working and dedicated to improving education for students. Our office has a fun, friendly and sociable atmosphere with lots of personality and two dogs who regularly cause mischief!

Katie

Meet the team

Internships at IRIS Connect

The IRIS Connect BIG Conference

Summer on the Volleyball Court