Consultancy & Support
We’re here to support and guide you every step of the way
IRIS Connect has been built for educators, by educators.
We understand the challenges that come with introducing new technology into schools and universities and more importantly, implementing it into the busy workloads of your staff. That’s why for us it doesn’t end with signing a contract and delivering our product; we’re here to support and guide you every step of the way.
Dedicated Education Consultant
Ensuring your organisation
gets the results it needs
From the moment we welcome you into the IRIS Connect community, you are assigned a dedicated education consultant who will work closely with you to ensure you get the results you want to get. We align your development priorities and together develop a plan for the successful roll-out of video-enabled professional development. To help you get the most out of your investment, we offer regular check-in meetings to discuss progress and identify areas of improvement, schedule live online training sessions for you and your educators and support you with curating content suited to your needs.
“Our consultant was not only warm and friendly, but also knowledgeable about pedagogy, and experienced in the classroom. I think this is what sets IRIS Connect apart from many others.”
– Jamie Portman, Assistant Head, Darton College
Tailored live online training and workshops
Helping your teachers become comfortable with the use of video for professional learning
Your teachers are at the heart of creating an open and reflective teaching culture. Not only do they need to be comfortable with the use of new technology but also equipped to overcome any initial hurdles of recording and seeing themselves on video for the first time. Once they manage to switch their focus from the teacher to the teaching, and the learner to the learning that’s happening in the classroom, the real magic happens. To get you there, we organise online training sessions and workshops for all your staff, as well as facilitating specifically tailored Film Clubs (reflective and collaborative CPD sessions).
Webinars and programmes for the IRIS Connect community
Improving outcomes through
inter-school collaboration
By purchasing IRIS Connect, you join a community of over 100,000+ educators from over 40 countries around the world. You have the opportunity to participate in webinars, learn from the experiences of other IRIS Connect advocates and share and discuss your own findings amongst like-minded educators in our collaborative network. You also get access to blended professional development programmes where you can reflect on an area of your own practice and come together with other professionals outside your organisation to discuss findings as a group.
“I can’t praise the support we’ve had from IRIS Connect over the past three years highly enough.
There’s no question about whether we’ll renew or not.”
– John Bannister, Network Manager, St John Bosco Arts College
Taking the hassle out of implementing new technology
First class technical support
Regardless of your technical experience or resources, our customer support team are here to help.
We’re available from 8am to 5pm Monday to Friday (UK time) via live chat, email and phone support.
We also provide you with tutorials, support manuals, troubleshooting help and live online training.
