Here to help…

We’re very proud of our great customer support and experienced technical team. Help is available to make sure you can set up, use and embed IRIS Connect within your school for teacher led PD.

Our friendly experts are at the end of the phone, a live chat, or an email ready to help you with any questions or queries.  On this page you can also access a lot of useful information by reading through the user guides and signing up for free webinars aimed to get you using the system to it’s full potential.

Call the help desk: 206 201 1998 8am to 4pm Pacific Time.

Access User Guides:


Installing IRIS Connect
for the first time

Find out more here.

Using IRIS Connect 

Find out more here.

Fix problems
with IRIS Connect 

Find out more here.


Free Online Training

Our training team provide free and interactive online webinar tutorials, tailored to your needs, request a webinar through our online form.

User Guides

Our user guides acts as a great starting point for using the system. Access the User Guide.


If you have any questions about our system the frequently asked questions may have the answer you’re looking for

Technical Overview

Click here to view a technical overview of IRIS Connect

We’re here to help

If you can’t find what you’re looking for or just want to speak to someone, get in touch or give us a call on 206 201 1998




Support team usa


It’s an outstanding piece of technology from a company who provide unprecedented levels of support and backup.

Rob Allsopp, Regional Director of Education, WCAT


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